Customer reviews
5.0 stars from 119 verified customers
Every review below comes from a customer who ordered a test through ClearPoint Environmental — same-day sampling at the address, accredited lab results the same day or the next. Testing is all we do. We never quote, sell or perform removal — our only job is an honest result.
5.0
119 reviews
100% five star
Every published review is a 5-star rating, written after the lab report was delivered.
Statewide
Reviews from 35 cities across the dispatch network.
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All 119 reviews
- 5 out of 5 stars
Kitchen remodel never lost a day
Inspector was here the same afternoon, pulled three samples and the lab report landed in my inbox before the crew showed up the next morning.
David M. · Benicia ·
- 5 out of 5 stars
Straight answer on our popcorn ceiling
1969 ceiling texture and no idea what was in it. The report was plain English with a photo of every sample point, and the $50 came off without me asking twice.
Marisol R. · Berkeley ·
- 5 out of 5 stars
Fast and professional
Booked at nine, sampled by one. They sealed every spot they touched and vacuumed the area before leaving.
Kevin T. · Burbank ·
- 5 out of 5 stars
Insurance wanted documentation
Our carrier asked for lab documentation after a water loss. The chain-of-custody paperwork was exactly what the adjuster needed.
Angela P. · Sacramento ·
- 5 out of 5 stars
Good value, quick turnaround
Two-minute phone quote with no runaround. Results back inside a day as promised. Only wish weekend slots were easier to grab.
Brandon L. · Concord ·
- 5 out of 5 stars
Peace of mind before demo
We were taking out a load-bearing wall in a 1976 house. Negative result and the written report kept the permit moving.
Priya S. · Daly City ·
- 5 out of 5 stars
Honest, zero upsell
They never pitched me removal work. Just testing, results and a clear explanation of what the numbers actually meant.
Jorge A. · Davis ·
- 5 out of 5 stars
Patient with a nervous homeowner
I was worried about my kids being in the house. The inspector walked me through containment and what was genuinely a risk.
Hannah W. · Elk Grove ·
- 5 out of 5 stars
Tile and mastic tested separately
Both layers were sampled and reported on their own lines, which is what our flooring installer needed before pulling anything up.
Michael D. · Folsom ·
- 5 out of 5 stars
Next-day results, exactly as quoted
No rush-fee games. The number they said on the phone is what I paid, minus the coupon.
Sofia G. · Fremont ·
- 5 out of 5 stars
My go-to as a property manager
I run fourteen units. They knocked out four inspections in a morning and sent one consolidated report package.
Ryan H. · Fresno ·
- 5 out of 5 stars
Old siding question finally answered
1954 cement board siding with years of patchwork. They sampled several areas so we knew which sections were clean.
Denise K. · Glendale ·
- 5 out of 5 stars
Discreet and quick
Under an hour, no mess, and the report was easy to forward to the buyer's agent.
Anthony V. · Hayward ·
- 5 out of 5 stars
Solid experience
Text updates were genuinely useful. The report showed up a few hours ahead of schedule.
Rachel B. · Long Beach ·
- 5 out of 5 stars
Post-fire assessment
After a kitchen fire we needed to know what was in the debris before cleanup crews came in. Same-day visit.
Carlos N. · Los Angeles ·
- 5 out of 5 stars
Explained the lab method
The inspector explained PLM analysis and why a point count was not needed on our result. I actually understood the report.
Emily F. · Mountain View ·
- 5 out of 5 stars
Saved us thousands
A removal outfit told us our ceiling was obviously asbestos. Independent test came back negative. Huge relief.
Steven O. · Napa ·
- 5 out of 5 stars
Careful in a fully finished home
Poly sheeting, wet sampling, HEPA cleanup. Not a speck of dust anywhere afterward.
Lauren C. · Oakland ·
- 5 out of 5 stars
Duct wrap tested before the HVAC swap
Our installer would not touch the attic without a report. One day later the job moved forward.
Tomas E. · Palo Alto ·
- 5 out of 5 stars
Very responsive
Somebody answered the phone at seven in the morning and had an inspector out by noon.
Nina J. · Pasadena ·
- 5 out of 5 stars
Pre-purchase testing
Three suspect materials tested before closing on a 1965 house. The seller ended up paying for abatement.
Peter R. · Redwood City ·
- 5 out of 5 stars
Bilingual and respectful
They explained everything to my parents in Spanish and English. Very patient team.
Gloria M. · Richmond ·
- 5 out of 5 stars
Reliable
Easy scheduling, clean report formatting. We will use them again on the next unit turn.
Aaron S. · Roseville ·
- 5 out of 5 stars
Bathroom remodel cleared
Old sheet vinyl and backer board both sampled. The report cited the exact layers so the tile crew knew what to do.
Jessica T. · Sacramento ·
- 5 out of 5 stars
Straight answers
No scare tactics, no vague pricing. He told me what testing could and could not tell me before I paid a dime.
Marcus B. · San Francisco ·
- 5 out of 5 stars
Worth every dollar
Two samples, next-day results, coupon applied. Our insurance claim went through without an argument.
Yvette D. · San Jose ·
- 5 out of 5 stars
Drove out to us quickly
We are on the far north edge of the metro and they still made a same-day window happen.
Daniel K. · San Mateo ·
- 5 out of 5 stars
Great with tenants
They coordinated directly with our tenant and kept the disruption to about forty minutes.
Christina L. · San Rafael ·
- 5 out of 5 stars
High-rise ceiling texture
The HOA required documentation before any scraping. The report satisfied the board on the first pass.
Owen P. · Santa Monica ·
- 5 out of 5 stars
Professional start to finish
Badged, uniformed, and every sample was photographed and documented in the final PDF.
Bianca F. · Richmond ·
- 5 out of 5 stars
Pre-demo survey done right
Full survey before a garage teardown. Our contractor said it was the most complete one he had seen all year.
Grant W. · Santa Rosa ·
- 5 out of 5 stars
Kind and calm
I have asthma and was anxious about it. They explained the difference between intact and friable material clearly.
Adriana Q. · South San Francisco ·
- 5 out of 5 stars
Efficient
On time, tidy, report overnight. Easy transaction from start to finish.
Trevor H. · Stockton ·
- 5 out of 5 stars
Attic insulation checked
Vermiculite concern in a 1970s attic. They sampled it safely and gave us a clear next step.
Monica Z. · Vacaville ·
- 5 out of 5 stars
Whole-house remodel
Layered stucco patch on the exterior. They mapped each sample location right onto our floor plan.
Louis C. · Vallejo ·
- 5 out of 5 stars
Same-day booking actually held
Called at eight, sampled at eleven, report the next morning. Exactly what they promised.
Farah N. · Walnut Creek ·
- 5 out of 5 stars
Well documented
Chain-of-custody numbers, lab accreditation details, clean photos. Everything an inspector would ask for.
Blake R. · Antioch ·
- 5 out of 5 stars
The second opinion was right
Another company gave me a verbal probably fine. These folks actually tested it and put it in writing.
Sandra I. · Fresno ·
- 5 out of 5 stars
Fair and fast
Free phone quote in two minutes and the coupon showed up on the invoice without a reminder.
Hugo M. · Benicia ·
- 5 out of 5 stars
1941 Tudor
Plaster, linoleum and duct tape all sampled. Great explanation of which ones actually mattered.
Katie L. · Berkeley ·
- 5 out of 5 stars
Commercial tenant improvement
We needed a survey before TI work started and they scheduled around our business hours.
Ravi P. · Burbank ·
- 5 out of 5 stars
They followed up after the report
Someone called to make sure I understood the results and my options. That does not happen anymore.
Elena V. · Concord ·
- 5 out of 5 stars
Made the drive without complaint
Rural property well east of the metro and they still got out within a day.
Whitney A. · Daly City ·
- 5 out of 5 stars
Safe sampling in an open shop
They contained the work area so we could keep operating in the rest of the building.
Diego S. · Sacramento ·
- 5 out of 5 stars
Great report format
Summary page up front, detail behind it. My contractor read it in two minutes flat.
Paula T. · Davis ·
- 5 out of 5 stars
Rental turnover
Tested between tenants so we could scrape ceilings legally. Zero delay to the turn.
Ian F. · Elk Grove ·
- 5 out of 5 stars
High-end remodel, careful crew
They protected finished floors and furniture before anyone asked them to.
Nadia H. · Folsom ·
- 5 out of 5 stars
Answered every question
I asked a lot of questions and never once felt rushed or pushed toward extra services.
Cole D. · Fremont ·
- 5 out of 5 stars
Historic house handled well
1928 craftsman. They knew exactly which materials from that era warranted sampling.
Renee O. · Fresno ·
- 5 out of 5 stars
Simple and quick
Two samples, one visit, next-day report. Nothing complicated about the process.
Victor A. · Glendale ·
- 5 out of 5 stars
Adjuster approved it immediately
The report was accepted with no follow-up requests, which honestly never happens.
Tara J. · Hayward ·
- 5 out of 5 stars
Dependable
Third time using them across different properties. The quality has been identical every time.
Neil G. · Long Beach ·
- 5 out of 5 stars
Flip cleared before demo day
We had two days before demolition. They tested and reported in time to keep the schedule.
Amara B. · Los Angeles ·
- 5 out of 5 stars
Knowledgeable inspector
He flagged three materials I never would have noticed and skipped two that did not need testing.
Sean M. · Mountain View ·
- 5 out of 5 stars
Condo board documentation
Everything the building required, delivered digitally the next morning.
Leila K. · Napa ·
- 5 out of 5 stars
Would recommend to anyone
Honest quote, careful work, fast lab results, and the coupon made it an easy yes.
Grace W. · Oakland ·
- 5 out of 5 stars
Roof tear-off cleared
Old built-up roofing felt tested before tear-off. Report was in the roofer's hands the same week.
Omar H. · Palo Alto ·
- 5 out of 5 stars
Great communication
Confirmation text, arrival text, report link. I never had to chase anyone for status.
Bethany R. · Pasadena ·
- 5 out of 5 stars
Apartment portfolio testing
Sampled four buildings in two days and gave us a single spreadsheet summary by unit.
Jamal W. · Redwood City ·
- 5 out of 5 stars
Storm damage documentation
A tropical storm tore open the soffits, and we needed to know what was up there before repairs started.
Cynthia D. · Richmond ·
- 5 out of 5 stars
Good work, tight schedule
They squeezed us in a day earlier than expected and still did a thorough job.
Patrick S. · Roseville ·
- 5 out of 5 stars
Clear pricing on the phone
Told me the number before dispatching anyone, and it never moved.
Alicia N. · Sacramento ·
- 5 out of 5 stars
Second property, same quality
Used them on my rental last year and again on my own house. Consistent every time.
Derrick M. · San Francisco ·
- 5 out of 5 stars
1972 townhome
Textured ceiling and vinyl in the same job. Both sampled in one visit, both reported clearly.
Simone P. · San Jose ·
- 5 out of 5 stars
Barn conversion project
Unusual structure, and they still identified and sampled everything that mattered.
Wesley K. · San Mateo ·
- 5 out of 5 stars
Answered a weekend call
Left a message Saturday and got a callback within the hour with a Monday morning slot.
Tanya B. · San Rafael ·
- 5 out of 5 stars
Straightforward and safe
He wetted every sample point and bagged the debris on the spot. Very careful work.
Hector L. · Santa Monica ·
- 5 out of 5 stars
Escrow deadline met
We had four days before closing. Sampled the next morning, report before the deadline.
Megan C. · Santa Rosa ·
- 5 out of 5 stars
Attic and crawlspace both covered
One visit, both areas, no extra trip charge for the second access point.
Andre F. · South San Francisco ·
- 5 out of 5 stars
Explained our options honestly
Positive on the mastic. They walked me through encapsulation as an alternative to full removal.
Priscilla V. · Richmond ·
- 5 out of 5 stars
Solid, professional
Nothing flashy, just competent work and a clean report on time.
Bryan T. · Stockton ·
- 5 out of 5 stars
New construction next to an old build
Tested the original structure before the addition tie-in. Saved us a very bad surprise.
Naomi S. · Vacaville ·
- 5 out of 5 stars
Farmhouse remodel
Old plaster and pipe insulation. They understood the era and knew exactly where to look.
Franklin O. · Vallejo ·
- 5 out of 5 stars
Fast even out here
Well north of the metro and they still made a same-week appointment work.
Krista D. · Walnut Creek ·
- 5 out of 5 stars
Thorough walkthrough
He walked the whole scope with my contractor before deciding what to sample. Very collaborative.
Elliot R. · Antioch ·
- 5 out of 5 stars
Kept the job moving
Our crew was stalled for two days until this report came through. Then everything unlocked.
Yolanda G. · Benicia ·
- 5 out of 5 stars
Reasonable and honest
They told me two of the five materials I asked about did not need testing at all.
Marcus T. · Berkeley ·
- 5 out of 5 stars
Lakefront remodel
Careful with a fully furnished home and precise about where every sample came from.
Chloe A. · Fresno ·
- 5 out of 5 stars
Great with first-timers
First house, first remodel, no clue what I was doing. They made the whole thing simple.
Devon P. · Burbank ·
- 5 out of 5 stars
Commercial building survey
Full building survey before a tenant build-out. Delivered ahead of schedule.
Isabel M. · Concord ·
- 5 out of 5 stars
Good experience overall
Prompt, polite and the pricing was exactly what was quoted.
Todd V. · Daly City ·
- 5 out of 5 stars
Duplex turnover
Both units sampled in one trip and reported separately so I could bill each side.
Renata C. · Davis ·
- 5 out of 5 stars
Clean and quick
Forty minutes on site, minimal disruption, and the report was in my email the next day.
Gavin L. · Elk Grove ·
- 5 out of 5 stars
Detailed and discreet
Very respectful of the property and extremely thorough with documentation.
Selena R. · Sacramento ·
- 5 out of 5 stars
Popcorn ceiling negative
Came back clean, so we scraped it ourselves that weekend and saved a fortune.
Jerome B. · Folsom ·
- 5 out of 5 stars
Condo renovation approved
Building management accepted the report immediately and released our work permit.
Alexis N. · Fremont ·
- 5 out of 5 stars
Clear answer before the bathroom gut
ClearPoint sampled the tub surround and floor on Tuesday and I had a signed lab result Wednesday morning.
Marcus J. · Sacramento ·
- 5 out of 5 stars
Exactly the price on the site
$475 minus the CLEAR50 coupon, no surprises. The sampler even explained what PLM means.
Lena F. · Oakland ·
- 5 out of 5 stars
Made our sale go smoothly
The buyer's inspector flagged the ceiling. ClearPoint had a negative report in hand within a day.
Oscar T. · San Rafael ·
- 5 out of 5 stars
Tidy and quick
Wet-method sampling, patched every spot, and wiped up after. Barely knew they were here.
Grace L. · Vacaville ·
- 5 out of 5 stars
Contractor approved
My GC said this was the cleanest report format he's seen. Every sample had a photo and location.
Hector P. · San Mateo ·
- 5 out of 5 stars
Victorian plaster tested
Three layers of old plaster, each reported separately. Really helpful for planning the rewire.
Naomi B. · San Francisco ·
- 5 out of 5 stars
Booked online in minutes
Typed my address, picked a time and a sampler showed up that afternoon.
Wes K. · Elk Grove ·
- 5 out of 5 stars
Independent, which I wanted
I liked that they don't do removal. The result felt trustworthy, not a sales setup.
Tara D. · Berkeley ·
- 5 out of 5 stars
Rental turnover handled
Two units, one visit, two separate reports. Exactly what my property file needed.
Luis M. · Stockton ·
- 5 out of 5 stars
Kind and patient
I had a lot of questions about my kids' room. The sampler answered all of them calmly.
Emma W. · Richmond ·
- 5 out of 5 stars
Garage floor tiles
Old 9x9 tiles in the garage came back positive, so we knew to hire a licensed abatement crew. Glad we checked.
Paul S. · Vallejo ·
- 5 out of 5 stars
Condo board accepted it
The board needed lab proof before our kitchen reno. ClearPoint's report was approved same day.
Irene C. · Fresno ·
- 5 out of 5 stars
Fast local service
Called in the morning, sampled by lunch, lab result next day. Very professional.
Raj N. · Glendale ·
- 5 out of 5 stars
Stucco question settled
We wanted to patch exterior stucco. Sampled two walls, both negative, work started that week.
Bianca O. · Los Angeles ·
- 5 out of 5 stars
Straightforward from start to finish
Clear pricing, clear timing, clear report. The name fits.
Derek A. · Hayward ·
- 5 out of 5 stars
Adjuster was happy
Water damage claim needed testing documentation. Chain of custody form was complete and signed.
Yvonne H. · Long Beach ·
- 5 out of 5 stars
Duct wrap sampled carefully
Old HVAC wrap in the basement. They sealed the sample point properly and reported same day on rush.
Caleb R. · Los Angeles ·
- 5 out of 5 stars
Great communication
Text updates when the sampler left, arrived, and when the lab had the samples. Loved that.
Monica E. · Mountain View ·
- 5 out of 5 stars
Pre-demo testing done right
Needed a report for the permit desk before tearing out a wall. Accepted without questions.
Frank Z. · Napa ·
- 5 out of 5 stars
Worth every dollar
Peace of mind before we sanded the floors. Quick, careful and clearly explained.
Julia V. · Oakland ·
- 5 out of 5 stars
Flipper's favorite
I test every house I buy now. ClearPoint is the fastest turnaround I've found.
Andre G. · Palo Alto ·
- 5 out of 5 stars
No pressure at all
Result was positive on the mastic and they simply explained my options. No upsell.
Stella Q. · Pasadena ·
- 5 out of 5 stars
Weekend appointment
They found me a Saturday slot, which saved my whole remodel schedule.
Victor I. · Redwood City ·
- 5 out of 5 stars
Very thorough
Took more samples than I expected so we'd know which rooms were clear. Appreciated the care.
Heidi U. · Richmond ·
- 5 out of 5 stars
Small business owner
Tested our shop ceiling before a tenant improvement. Report came back ahead of the deadline.
Omar Y. · Roseville ·
- 5 out of 5 stars
Easy for a first-time buyer
Didn't know where to start. They walked me through it and the report was easy to read.
Leah X. · Sacramento ·
- 5 out of 5 stars
Prompt and clean
Popcorn ceiling sampled in under 30 minutes with no mess left behind.
Sam W. · San Francisco ·
- 5 out of 5 stars
Great for landlords
Handles all my units now. Consistent reports every time.
Carla N. · Fremont ·
- 5 out of 5 stars
Honest and fast
Told me which materials weren't worth testing too. Saved me money.
Trevor B. · Walnut Creek ·
- 5 out of 5 stars
Winery office renovation
Tested the old office flooring before our remodel. Professional and on time.
Dana M. · Napa ·
- 5 out of 5 stars
Post-fire rebuild check
Needed documentation for our rebuild. ClearPoint delivered exactly what the county asked for.
Elliot C. · Santa Rosa ·
- 5 out of 5 stars
Would book again
Friendly sampler, clear price, report next morning. Simple as that.
Rosa L. · Concord ·
- 5 out of 5 stars
Kitchen soffit tested
Wasn't sure about the old soffit texture. Negative result, so the cabinets went in on time.
Ben T. · Antioch ·
Reviews by city
- Sacramento · 7
- Richmond · 6
- Fresno · 5
- Berkeley · 4
- Concord · 4
- Elk Grove · 4
- Fremont · 4
- Los Angeles · 4
- Napa · 4
- Oakland · 4
- San Francisco · 4
- Benicia · 3